Privacy Policy

1. General Information

The protection of your personal data is important to us. We process your data exclusively in accordance with the applicable legal provisions (GDPR, Austrian Data Protection Act, Telecommunications Act 2003). This privacy policy explains which data we collect on our website, how we use it, and what rights you have.

2. Controller

Nirvana – The Indian Restaurant
Owner: Pawan Batra
Rotenturmstraße 16–18
1010 Wien
Phone: +43 1 513 30 75
Email: info@restaurant-nirvana.at

3. Collection of Access Data

When you visit our website, certain technical data are automatically stored by our web server. These include:

  • IP address of the visitor

  • Datum und Uhrzeit des Zugriffs

  • Page or file accessed

  • Browser type and version

  • Operating system

  • Referrer URL (the website from which you came)

These data are technically necessary to display the website correctly and to ensure system security. They are evaluated exclusively in anonymised form for statistical purposes. No connection is made to any specific individual.

4. Contact Form / Reservation

If you send us a reservation or enquiry via the form, the data you provide (name, email address, phone number, message) will be stored on our server in order to process your request.
Processing is carried out in accordance with Article 6(1)(b) GDPR (pre-contractual measures) or Article 6(1)(f) GDPR (legitimate interest in efficient communication).
Your data will not be shared with third parties and will be deleted once your request has been processed, provided there are no legal retention requirements.

5. Cookies and Local Storage

Our website uses only technically necessary cookies and local storage elements (local storage / session storage). They are used to provide basic functions and to make the site easier to use.
You can disable the storage of cookies in your browser; however, some parts of the website may then not function as intended.

Used cookies:

Name Purpose Storage duration
wordpress_test_cookie Checks whether cookies are enabled Session
PHPSESSID Stores the current PHP session Session
akm_mobile Stores whether the mobile view is preferred 1 day

6. Instagram

Our website contains an external link to our Instagram profile. When you open the link, no connection is made between your IP address and the servers of Meta Platforms.
Only when you actively click the link do you leave our website and switch to Instagram. Information on data processing by Meta Platforms Ireland Ltd. can be found here:
https://privacycenter.instagram.com/policy/

7. Data Processing & Hosting

Our website is hosted on a server within the EU. A data processing agreement in accordance with Article 28 GDPR is in place with the hosting provider to ensure the protection of your data.

8. Data Storage and Deletion

We store personal data only for as long as necessary for the respective purpose or as required by law. After that, the data will be deleted or anonymised.

9. Your Rights

You have the right at any time to:

  • Access (Art. 15 GDPR) to the data stored about you,

  • Rectification of inaccurate data (Art. 16 GDPR),

  • Erasure (“right to be forgotten”, Art. 17 GDPR),

  • Restriction of processing (Art. 18 GDPR),

  • Data portability (Art. 20 GDPR), and

  • Objection to processing (Art. 21 GDPR).

If you believe that the processing of your data violates data protection law, you can file a complaint with the Austrian Data Protection Authority:
Austrian Data Protection Authority
Barichgasse 40–42, 1030 Wien
www.dsb.gv.at

10. Security

We use technical and organisational measures to protect your data as effectively as possible. However, complete security during transmission over the Internet cannot be guaranteed.

11. Changes to This Privacy Policy

We reserve the right to amend this privacy policy if necessary to ensure it always complies with current legal requirements or reflects changes to our services.

For groups of 9 or more, please make your reservation by phone at
+43 151 33 075